Que1.Where did my download go?
Ans1.Every browser handles downloading differently. If your browser does not prompt you to save your file automatically, you havent actually downloaded anything. Click start download from the file successfully downloaded pop-up window. 1. Internet Explorer: typically lets you choose where to save a file. If you do not select a folder, it will default to the last place you saved a file. 2. Firefox: saves files to your desktop unless set otherwise in the preferences. 3. Safari: will generally send images to your downloads folder or your desktop. This can also be set in the preferences.
Que2.What do I do when my member name or password do not work?
Ans2.If your browser stays at the main welcoming screen after attempting to login, please ensure your system clock (date/time/year) is correct.
Ans3.To access member account information please follow these steps:
Ans4Pay-as-you-go credits expire 1 year from the date of purchase. We send out notifications 60, 30, 15 and 1 day(s) before they expire. If you find you are unable to use them within the year, please contact Support www.istockphoto.com/contact_ticket.php and one of our representatives will be more than happy to extend the expiry for you.
Que1.What can and cant be uploaded?
Ans1.What can and cant be uploaded?
Que2.How do I become a contributing photographer for iStockphoto?
Ans2.Anyone can apply to become a photographer on iStockphoto. Contributors will be asked to read through our online training manual which is found by clicking the Upload link. Once thats complete, you will need to answer a few questions and then upload a piece of government issued identification in the form of a JPEG. We require this to confirm who you are and that youre of legal age. Finally, you will be asked to submit 3 sample images which will be reviewed by our inspection team. We will notify you of our decision via email or you may review the status of your application by clicking the Upload link again.
Que3.When do I need a model release?
Ans3.If the images that you are submitting have an identifiable human face, then you will need a model release.
Que4.How long will it take for my application or images to be reviewed?
Ans4.Each image is checked individually by one of our Approval Administrators for various requirements such as size, file type, quality and copyright. This means that every image in the library has been downloaded, viewed at full size, checked exhaustively and qualitatively evaluated by at least one, but sometimes two or more Approval Inspectors.
Que5.Where do I find the Model Release form?
Ans5.You can get a sample model release form in PDF format at http://www.istockphoto.com/docs/modelrelease.pdf
Ans1.Every browser handles downloading differently. If your browser does not prompt you to save your file automatically, you havent actually downloaded anything. Click start download from the file successfully downloaded pop-up window. 1. Internet Explorer: typically lets you choose where to save a file. If you do not select a folder, it will default to the last place you saved a file. 2. Firefox: saves files to your desktop unless set otherwise in the preferences. 3. Safari: will generally send images to your downloads folder or your desktop. This can also be set in the preferences.
Que2.What do I do when my member name or password do not work?
Ans2.If your browser stays at the main welcoming screen after attempting to login, please ensure your system clock (date/time/year) is correct.
- If you are re-directed to a login error page, make sure your caps lock is off since your password and member name are case sensitive. Also, check your cookie settings to ensure theyre on a medium privacy level and clear all cookies and cache in your browser.
- If you are still re-directed, please try resetting your password. www.istockphoto.com/istock_lostpassword.php
- If this doesnt resolve the issue contact Support www.istockphoto.com/contact_ticket.php
Ans3.To access member account information please follow these steps:
- 1. Login to www.istockphoto.com
2. On the top right toolbar click Account
3. Click on Account Details
4. Under the Financials tab, then under Purchases, click Get purchase receipts
5. To see individual downloads look under the Financials tab, Your Pay-as-go-go plan or Your Subscription, then click View Downloads
Ans4Pay-as-you-go credits expire 1 year from the date of purchase. We send out notifications 60, 30, 15 and 1 day(s) before they expire. If you find you are unable to use them within the year, please contact Support www.istockphoto.com/contact_ticket.php and one of our representatives will be more than happy to extend the expiry for you.
- With a Subscription, you subscribe to a daily supply of credits and you choose what that amount of credits is. Your credits expire daily. Your Subscription lasts as long as you choose: 3, 6 or 12 months.
Top 10 Photographer FAQs:
Que1.What can and cant be uploaded?
Ans1.What can and cant be uploaded?
- To view what can and cannot be uploaded, please read through our Photographer Training Manual: http://www.istockphoto.com/tutorial_1.0_account.php
Also, take a look at our needed files page for a list of images that we do and do not need: http://www.istockphoto.com/needed.php
Que2.How do I become a contributing photographer for iStockphoto?
Ans2.Anyone can apply to become a photographer on iStockphoto. Contributors will be asked to read through our online training manual which is found by clicking the Upload link. Once thats complete, you will need to answer a few questions and then upload a piece of government issued identification in the form of a JPEG. We require this to confirm who you are and that youre of legal age. Finally, you will be asked to submit 3 sample images which will be reviewed by our inspection team. We will notify you of our decision via email or you may review the status of your application by clicking the Upload link again.
Que3.When do I need a model release?
Ans3.If the images that you are submitting have an identifiable human face, then you will need a model release.
Que4.How long will it take for my application or images to be reviewed?
Ans4.Each image is checked individually by one of our Approval Administrators for various requirements such as size, file type, quality and copyright. This means that every image in the library has been downloaded, viewed at full size, checked exhaustively and qualitatively evaluated by at least one, but sometimes two or more Approval Inspectors.
- If you are a new photographer and you have recently uploaded files, please be patient. Your image is in the queue, and will be processed in turn. Theres no need to upload again, or send us an email.
Que5.Where do I find the Model Release form?
Ans5.You can get a sample model release form in PDF format at http://www.istockphoto.com/docs/modelrelease.pdf
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